Hotel-FAQ

What time is check in?

4 p.m.

What time is check out?

Noon. Feel free to sleep in!

Can I check out late?

Call the front desk and we will do our best to make it happen.

Are there age restrictions?

Yes, Villa Royale is an adults only hotel.

Is on-site parking available?

Guest on-site parking is available.

Is there any way to do laundry?

We don’t have self-service laundry facilities, but we do offer same-day dry cleaning and laundry service. Laundry bags and forms can be found in your closet. Drop your laundry at the front desk by 9 a.m. and you’ll have it back by 6 p.m.

Where can we print our boarding passes?

Our front desk team is happy to assist you.

There is so much to do in Palm Springs. Where do I start?

Stop by the front desk and let us help you map out your visit; we’ll make you feel like a local in no time.

How do I make a call?

Our guest room phones call the front desk only; please use your cellphone for outside calls.

Do you allow pets?

We allow dogs under 75lbs with a limit of two dogs per room. We charge a cleaning fee of $50 per stay. Dogs must be on a leash at all times and are not allowed near the pools.